Centre for Distance Education

Compass Group Canada is the leading foodservice and support services company in Canada with over 25,000 associates and annual managed revenues of $1.5 billion in 2012. Employing 500,000 associates worldwide, its parent company, UK-based Compass Group PLC had revenues of £16.9 billion in 2012.

Our vision for growth and success is a powerful one, to combine fresh ideas with the industry’s greatest talent -- Great People, Great Service, Great Results!

ESS Support Services provides high volume food and support services to remote locations that include offshore oil rigs, coastal logging camps, large projects in the Alberta Oil Sands, and summer Cadet camps in the Yukon.

Position: Human Resources Generalist

• Ensures consistent and equitable administration of HR policies, procedures, and guidelines to facilitate effective employee relations.
• Maintain confidentiality of all company policies and procedures.
• Assist ESS crews as needed to support the project, to include boosting morale of crew.
• Advises management in appropriate resolution of employee relations' issues
• Maintains knowledge of legal requirements such as provincial employment standards, common law and government reporting regulations affecting human resources functions. In collaboration with the Director HR, ensures policies, procedures, and reporting are in compliance
• Coaches and counsels management in interviewing, hiring, terminations, promotions, performance reviews, and follows investigation information gathering protocols and manages internal investigations on matters of workplace harassment, alleged unfair treatment etc.
• Interpreting and advising managers on collective agreements, managing grievances and arbitrations, as well as participating in collective bargaining and union negotiations. At times, work with Labour Relations team
• Conducts regular exit interviews
• Maintains accurate files and records on all employees' inquiries. Maintains sector HR activity summary of any files that have the potential to lead to Ministry complaints, Human Rights complaints or litigation via the courts
• Responds to inquiries regarding HR policies, procedures, and programs
• Has knowledge of and can provide general information on group benefit programs such as life, health, dental and disability insurances, RRSP plans, vacation, sick leave, leaves of absence and the employee assistance program
• In collaboration with the WSIB claims management team, assists with Return-to-work (RTW) process inclusive of Non WSIB RTW protocols. Facilitates placement in accordance with medically supported accommodation requirements
• Assists in collection and follow up of confidential self-identification surveys for Federal Contractors Program on Employment Equity. Communicates and ensures sector targeted recruitment goals are being met to increase designated group representation
• In collaboration with Director of Total Rewards supports company's job evaluation, and compensation guideline protocols
• In collaboration with Director of  HR, collaborates with recruiters, provides coaching to operations on recruiting support available, may arrange interviews, pre-screening of resumes, and may conduct reference checks as required

• Post-secondary education in Human Resource Management or equivalent or and 3-5 years related experience and/or training; or equivalent combination of education and experience.

• Remote camp environment experience.
• Labour relations experience (interpreting and advising managers on collective agreements, participating in grievances/arbitrations, bargaining and negotiations)